Shipping
• FREE SHIPPING on orders over $59
• At this time, we are shipping to only the USA.
• Typically, orders ship within 2 to 3 business days.
• Allow 2 to 5 days for delivery after shipment occurs.
• Note that shipping rates for some items are weight-based.
Refund & Return Policy
At IconoclasTees, we are committed to delivering high-quality apparel that resonates with your style. Because each of our products is custom-printed to order, we do not maintain a standing inventory. This allows us to reduce waste and ensure each piece is made specifically for you.
Our Quality Guarantee
While our custom-printed items are generally non-returnable, your satisfaction is our priority. If your order arrives in a condition that is less than perfect, we are here to make it right.
Eligibility for Refunds & Replacements
We offer a full refund or a complimentary replacement for items that fall under the following categories:
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Manufacturing Defects: Issues with the garment construction or fabric quality.
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Printing Errors: Significant deviations from the intended design or placement.
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Damaged Goods: Items damaged during the transit process.
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Incorrect Items: Receiving a size, color, or design different from what was ordered.
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The 30-Day Policy
To ensure a swift resolution, all refund or replacement requests must be initiated within 30 days of the original purchase date. Beyond this window, we are unfortunately unable to process financial transactions or replacements.
How to Start a Claim
If you believe your order is eligible for a refund or exchange, please follow these steps:
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Contact Support: Email us at support@iconoclastees.com.
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Provide Details: Include your order number and a brief description of the issue.
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Visual Confirmation: For damaged or incorrect items, please attach a clear photograph of the product to help us expedite the process with our production team.
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A Note on Sizing: Because our items are made-to-order, we encourage all customers to consult our size charts before purchasing, as we cannot offer refunds for sizing preferences once an item has been printed.